01We're still on Caché. When do Caché and Ensemble maintenance releases end?
InterSystems plans no Caché or Ensemble maintenance releases after 31 March 2027, and it hasn't given an end date for product support. Without maintenance releases you don't get fixes, though. Most organizations plan to be on IRIS before then.
02Why can't we view messages in the IRIS Message Viewer after Chrome's XSLT change?
Chrome and Edge are expected to drop XSLT on 17 November 2026, and the Message Viewer and Visual Trace won't render without it. InterSystems plans fix builds for the Extended Maintenance lines back to 2024.1, plus one for Caché and Ensemble, and HealthShare's is planned for HS 2026.2. On 2026.2, the fix is expected in 2026.3.0 on 18 November, after the change. Until you've patched, open the message with the XML Source option instead.
03We run query-based Edge Gateways. Can a replaced C-CDA wipe a patient's earlier data?
It can. Before 2026.2, Unified Care Record and Information Exchange can clear patient data ingested earlier when a CDA or C-CDA arrives flagged as a replacement. 2026.2, or an ad hoc patch, adds the blockPatientReplaceActionCode import setting. It's off by default, so turn it on.
04Which release track should we follow? We can't decide between Extended Maintenance and Continuous Delivery.
Pick by how often you can test and upgrade. Teams that upgrade once in a while are better off on Extended Maintenance releases like 2026.1. Continuous Delivery, like 2026.2, gets you features sooner, but you'll be upgrading more often and retesting each time.
05How long does a Caché to IRIS migration take?
It depends on code volume, how many productions and interfaces you run, and how much downtime you can take. We size it after an inventory and a rehearsal on a copy of production.
06Which InterSystems certifications do your engineers hold, and do you check they're still current?
InterSystems publishes its exams. They include InterSystems IRIS Development Professional and InterSystems ObjectScript Specialist, plus HealthShare Unified Care Record Deployment Specialist and InterSystems EHR Integration Specialist. We match each engineer's certification to the work.
07Do you also work on Epic or Oracle Health?
Yes. Health Connect often sits between Epic or Oracle Health and the departmental systems, so the work tends to touch both sides of the feed. Epic and Oracle Health each have their own page here.